Frequently Asked Questions

8 articles in this collection
Written by Alifa Shabrina and Abdulwahab Alhaji

What is the best way to reach the support?

Written by Alifa Shabrina
Updated over a week ago

Countr App vs Countr Web vs Countr Desktop

What is the difference between Countr app, web, and desktop?

Written by Alifa Shabrina
Updated over a week ago

What are the different terms on the cart?

Definitions of discounts, tax, subtotal, and total

Written by Abdulwahab Alhaji
Updated over a week ago

Hardware

Which hardware do I need to get started?

Written by Alifa Shabrina
Updated over a week ago

Lightspeed

My new products aren't visible in the app

Written by Alifa Shabrina
Updated over a week ago

The App

Will the app still work if I don't have a stable internet connection?

Written by Alifa Shabrina
Updated over a week ago

Why is there a time lag for my cash drawer to open?

Written by Alifa Shabrina
Updated over a week ago

I have customised my receipts on the dashboard, why don't they show as customised when I print them out?

Written by Alifa Shabrina
Updated over a week ago