Countr App | Countr Help Center

Countr App

A complete guide on how to set up, use, run, and manage your business with Countr App

42 articles in this collection
Written by Alifa Shabrina

Instruction Manual

Downloadable pdf instruction manual for Countr

Written by Alifa Shabrina
Updated over a week ago

Downloading the app

Download Countr App for iOS

Written by Alifa Shabrina
Updated over a week ago

Download Countr App for Android

Written by Alifa Shabrina
Updated over a week ago

Loggin in

Logging in for new customer

Written by Alifa Shabrina
Updated over a week ago

Logging in for existing user

Written by Alifa Shabrina
Updated over a week ago

Products

Creating or Editing Products from Your Tablet

Easily manage (create, edit, and delete) your products from the POS app

Written by Alifa Shabrina
Updated over a week ago

How to add a custom product

Written by Alifa Shabrina
Updated over a week ago

How to use 'Edit Mode' feature

Create your product directly from the POS app

Written by Alifa Shabrina
Updated over a week ago

Making a sale

How to make your first sale

Learn how to make a sale on your pos app

Written by Alifa Shabrina
Updated over a week ago

How to make a custom sale

Learn how to add a custom product to your cart

Written by Alifa Shabrina
Updated over a week ago

How to give a product level discount

Written by Alifa Shabrina
Updated over a week ago

How to give a cart level discount

Written by Alifa Shabrina
Updated over a week ago

Editing items in your cart

Written by Alifa Shabrina
Updated over a week ago

How to switch between open carts

Written by Alifa Shabrina
Updated over a week ago

How to use the Open Orders feature

Written by Alifa Shabrina
Updated over a week ago

How to assign a customer to a cart

Search for an existing customer or add a new one

Written by Alifa Shabrina
Updated over a week ago

How to open the cash drawer

Written by Alifa Shabrina
Updated over a week ago

How to look up existing customers in the app

Written by Alifa Shabrina
Updated over a week ago

Exchanging product and starting a new transaction on a refund receipt

Written by Alifa Shabrina
Updated over a week ago

Payment

Processing partial payments

Let your customer pay separately by using partial payments

Written by Alifa Shabrina
Updated over a week ago

How to process partial payments

Written by Alifa Shabrina
Updated over a week ago

How to use Pay Later option

Written by Alifa Shabrina
Updated over a week ago

How to send invoices to your customer

Written by Alifa Shabrina
Updated over a week ago

How to process refunds

Written by Alifa Shabrina
Updated over a week ago

Transactions

How to enable/disable a payment method

Written by Alifa Shabrina
Updated over a week ago

How to synchronise your offline transactions

You will also learn how to use Countr POS app offline

Written by Alifa Shabrina
Updated over a week ago

How to process refunds

Written by Alifa Shabrina
Updated over a week ago

Receipt

How to Send Email Receipt

Send digital receipt to your customers

Written by Alifa Shabrina
Updated over a week ago

How to reissue receipt

Written by Alifa Shabrina
Updated over a week ago

Hardware

Connecting Worldline to Countr

How to connect your Worldline terminal to the Countr app, so that you can seamlessly take card payments in your store

Written by Alifa Shabrina
Updated over a week ago

When I scan a product using the Socket Mobile 7ci scanner, no product is added to the cart. Why is that?

Written by Alifa Shabrina
Updated over a week ago

How to connect the Star TSP650II Bluetooth Printer to the POS

Written by Alifa Shabrina
Updated over a week ago

Quick start guide to using the Socket scanner for Android

Written by Alifa Shabrina
Updated over a week ago

Quick start guide to using the Socket scanner for iPad

Written by Alifa Shabrina
Updated over a week ago

Connecting your Adyen Terminal to the Countr

Written by Alifa Shabrina
Updated over a week ago

Settings

General Settings

Written by Alifa Shabrina
Updated over a week ago

Refreshing Data

Written by Alifa Shabrina
Updated over a week ago

How to set an admin PIN

Protect specific section on your POS app with admin PIN

Written by Alifa Shabrina
Updated over a week ago

How to lock your device

Protect your device with Admin PIN

Written by Alifa Shabrina
Updated over a week ago

How to add employee PINs

Adding employees

Written by Alifa Shabrina
Updated over a week ago

Daily open/close feature

Opening and closing your cash register

Written by Alifa Shabrina
Updated over a week ago

How to use external URL feature

Open any website within the app by enabling External URL feature

Written by Alifa Shabrina
Updated over a week ago